...Bibiacha Angelina Nhagutou; Duterval Jesuka; Rodrigo Fernandes Malaquias Purpose This study aims to analyze the individual effects of environmental, social and governance (ESG) components on the performance of companies from BRICS countries (Brazil, Russia, India, China and South Africa) during...

... and their performance. We contribute to the control literature in several ways. First, we advance the management control literature by providing an alternative focus on Emergency NGOs. There is a recent interest in conducting field studies on NGOs’ resource-oriented processes, but to our knowledge, few studies have...

...M. Alejandra Inostroza; Christian Espinosa-Méndez Purpose In this paper the authors study how sociodemographic characteristics and personality traits of the Chief Executive Officer (CEO) impact financial performance in small and medium enterprises (SMEs) in an emerging economy such as Chile. Design...

...Diego Víctor de Mingo-López; Juan Carlos Matallín-Sáez; Amparo Soler-Domínguez Purpose This study aims to assess the relationship between cash management and fund performance in index fund portfolios. Design/methodology/approach Using a sample of 104 index mutual funds that track the Standard...

...Francisco Trincado-Munoz; Leslier Valenzuela-Fernández; Melany Hebles Purpose While companies have increasingly encouraged employees to adopt a customer orientation, less attention has been given to the impact that customer orientation has on employees' job outcomes and performance. Previous...

...Francisca Orihuela-Gallardo; Mariluz Fernández-Alles; José Ruiz-Navarro Purpose The purpose of this paper is to analyse the influence of the profile of cultural entrepreneurs (CE), in terms of their demographic characteristics and resources, on the performance of cultural and creative firms (CCFs...

... American firms. Findings The results suggest that CG best practices are associated with better Latin American firm performance. The evidence also suggests that results are moderated by the characteristics of boards of directors, the ownership, and control structure and various simultaneous CG mechanisms...

...Ana Felicitas Gargallo Castel; Carmen Galve Górriz Purpose The purpose of this paper is to explore the moderated effect of family involvement on the relationship between information and communication technology (ICT) and firm performance. Design/methodology/approach According to agency...

...Mauricio Jara‐Bertin; José Arias Moya; Arturo Rodríguez Perales Purpose The purpose of this paper is to analyze the impact of macroeconomic‐industrial and bank‐specific factors on Latin American banks’ performance. Design/methodology/approach Using the data panel system estimator version...

... and, consequently, was prone to producing a particular performance outcome. Practical implications The authors’ findings constitute a strong warning call to managers and management teams about the possibility of falling into the “mirror trap”, through which their organizations will adopt strategic responses...