...André de Mendonça Santos; Adriano Machado Becker; Néstor Fabian Ayala; Ângelo Márcio Oliveira Sant’Anna Purpose The aim of this paper is to investigate the potential impact of Industry 4.0 (I4.0) digital technologies on promoting sustainability in small and medium-sized enterprises (SMEs) within...

... with and without the “SME Leader” label, a Portuguese firm-specific label. This study data set comprises data for 5.489 SMEs, for 2014–2020, where 2.950 firms obtained their certification during the period and 2.539 are non-certified control firms. The methodology adopted circumvents the traditional endogeneity...

...M.A. Inostroza; Jorge Sepúlveda Velásquez; Santiago Ortúzar Purpose This article aims to analyze how gender and decision-making styles of Chief Executive Officers (CEOs) of Small and Medium Enterprises (SMEs) impact the financial performance of the firms they manage. Design/methodology/approach...

...Guillermo Jesus Larios Hernandez Purpose The purpose of this paper is to understand the antecedents of small and medium-sized enterprises (SME) internationalization for a small set of Mexican ICT entrepreneurial firms, connected with subsectoral positions in a smile-shaped curve. Such antecedents...

...Segundo J. Castro-Gonzáles; Orquídea Arias Díaz; Anamari Irizarry Quintero Purpose Using a proposed model, the purpose of this paper is to categorize small and medium enterprises’ (SMEs) owners/managers’ perceptions of customer service, and of the manifestations and observable behaviors in relation...