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Keywords: Service
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Journal Articles
Co-creation and co-destruction of experiential value: a service perspective in projects
Available to Purchase
Built Environment Project and Asset Management (2019) 9 (1): 100–117.
Published: 08 January 2019
... into account interactive capabilities and service design practices. This may influence experiential and financial value outcomes for a range of project stakeholders. Design/methodology/approach A single case displayed as a pilot study helps to establish the transferability of the co-creation...
