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This paper proposes a policy analysis framework for a University system that incorporates benchmarking technique to design effective policies for closing the gaps in performance. Once a university adopts a policy, decision‐makers must evaluate the effectiveness of the policy in achieving desired performances. Incorporating benchmarking techniques into the developed dynamic framework can identify the gaps in performance and a feedback mechanism to develop effective policies for closing the gaps. In this paper benchmarking is utilized as an indicator and a change agent to design effective policies. The proposed dynamic framework is developed using a system dynamics approach.
© MCB UP Limited
2003
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