The purpose of this paper is to explore the process benefits and findings of a functional benchmarking exercise. It explores the issues surrounding the potential introduction of a direct employee car parking financial incentive or disincentive measure at an airport, drawing on best practice from specific non‐airport organisations.
A case study approach is taken in which three different organisations are considered from a functional benchmarking perspective.
There are direct findings in terms of how to develop employee parking strategies/policies.
This paper adds to the practical literature on functional benchmarking by presenting evidence from a benchmarking exercise of three case study organisations.
There are practical findings in terms of the potential benefits and limitations from a functional benchmarking exercise. There are also practical recommendations in terms of organisations seeking to develop and implement staff car parking strategies.
The paper provides an illustration of functional benchmarking in practice.
