The introduction of technology on the shop‐floor has often been depicted as a stressful experience for workers. Adopts a quasi‐experimental approach to determine whether the automated shopfloor remains a stressful environment when considerable time for technological changes to settle has elapsed. Automation does not seem to create additionalstress. However, computer numerical control (CNC)machine/robot operators and conventional machine operators face different sources of stress. CNC machine/robot operators are more affected by quantitative overload and psychological demands, whereas conventional machine employees are more subject to inadequate support and role ambiguity. Both groups exercised relatively low levels of control over their jobs. Provides suggestions to make the automated shopfloor a better workplace.
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1 December 1995
This article was originally published in
Benchmarking for Quality Management & Technology
Research Article|
December 01 1995
How stressful is the automated shopfloor? Available to Purchase
Corinne M. Karuppan
Corinne M. Karuppan
Southwest Missouri State University, Springfield, Missouri, USA
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Publisher: Emerald Publishing
Online ISSN: 2051-316X
Print ISSN: 1351-3036
© MCB UP Limited
1995
Benchmarking for Quality Management & Technology (1995) 2 (4): 27–40.
Citation
Karuppan CM (1995), "How stressful is the automated shopfloor?". Benchmarking for Quality Management & Technology, Vol. 2 No. 4 pp. 27–40, doi: https://doi.org/10.1108/14635779510102838
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