Digital sustainable maturity (DSM) is an important factor for gaining a competitive advantage. However, the literature on this topic is scarce. This study was designed to understand and formalize the concept of DSM and investigate models for measuring it in the context of supply chains.
To this end, a systematic literature review was conducted using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) tool, whose steps and evaluation criteria resulted in a portfolio of 87 articles. These were analyzed based on pre-established criteria from the literature on scope, design and application.
The results revealed an emerging field, but with the domain of DSM still underexplored. No formal concept of DSM was found in the literature. Thus, this paper presents the first definition in the field, which can be understood as the organization’s dynamic capability to leverage its digital assets to promote sustainable performance in economic, environmental and social dimensions. Regarding the analyzed models, 72 maturity models were identified considering both domains. However, only nine of them provided a model for evaluating DSM. Overall, the models presented varied architectures, which made it impossible to determine a consistent approach for measuring maturity in this domain.
This study is original as it systematically integrated digital and sustainable constructs to measure maturity. Furthermore, it formalizes the concept of DSM, which was not found in the existing literature.
