... integrates the analytic hierarchy process, gap analysis and integer programming to map customer preferences, identify service deficiencies and create mathematical models for optimizing service improvements, focusing on cost minimization. Findings The findings affirm that food quality and service delivery...

... in the supply chain system. Originality/value This study reveals the application of analytic hierarchy process (AHP) and fuzzy AHP to Indian sugar industry for prioritizing the IT barriers which influence the sugar supply chain. Günden et al. (2010) applied AHP to determine priorities...

... for gauging the offshoring attractiveness of potential sourcing countries using data envelopment analysis and then identifies the benchmark sourcing country using the analytic hierarchy process (AHP). Findings This study reveals that, defying the conventional wisdom, LCCs are not necessarily the most...

... supranational organizations and multinational firms when assessing international strategic alliances. Originality/value The paper presents the results of a study to develop a benchmarking model as an aid in evaluating and screening potential NATO applicant countries. We use the analytic hierarchy process...

...Vanumamalai Kannan Purpose The purpose of this paper is to offer a framework based on analytic hierarchy process to ocean container carriers operating in India, with a view to assist them in benchmarking their service quality. Design/methodology/approach To explore various service attributes...

... the information. The five‐stage decision process flowchart of the AHP is shown in Figure 1 . © MCB UP Limited 2003 Benchmarking Project evaluation Taiwan Analytic hierarchy process Case studies A decision to terminate a project can demoralize project managers and team members...