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Keywords: And medical practitioner sensitivity
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Journal Articles
Benchmarking: An International Journal (2021) 28 (1): 370–405.
Published: 21 October 2020
... sensitivity in the US healthcare industry. Word of mouth (WOM) did not have any significant impact on the medical practitioners' sensitivity. Originality/value A review of related literature revealed that studies that examine the surgeon's perspectives of SQ are scarce. Thus, the present study is directed...
