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Keywords: Bench learning
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Journal Articles
Benchmarking: An International Journal (2013) 20 (6): 744–764.
Published: 21 October 2013
... marked. Criteria are divided into enablers and results within which a “cause-result” relationship is developed. CAF promotes the process of bench learning as a consequence of the completion of the self-assessment. CAF self-evaluation should lead to the design of an effective action plan for those...
