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Keywords: Certification
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Journal Articles
Multicriteria model for selecting TQM consultancy and certification services
Available to Purchase
Benchmarking: An International Journal (2016) 23 (7): 1736–1750.
Published: 03 October 2016
... the maturity level of the organization, and the importance of continuous improvement after implementing ISO 9001. Design/methodology/approach This study presents a scientific technical foundation of the qualifying and selection criteria of the consultancy and Accredited Certification Body (ACB) by using...
Journal Articles
A PC‐based system for benchmarking quality management via ISO 9000 auditing
Available to Purchase
Benchmarking for Quality Management & Technology (1997) 4 (3): 213–220.
Published: 01 September 1997
... with the surveillance ISO 9000 auditing. The model enables objective decisions on certification to be made, based on whether the D value of a company falls within the D control limits. © MCB UP Limited 1997 Benchmarking Certification ISO 9001 Management Quality In the past few...
Journal Articles
Malcolm Baldrige National Quality Award: Critical issues and inherent values
Available to Purchase
Benchmarking for Quality Management & Technology (1997) 4 (1): 59–77.
Published: 01 March 1997
... Baldrige Award Certification Ethics Quality Today, the managers of American businesses are affected and involved as never before with the crucial issue of quality. Different approaches to the subject have surfaced and proliferated in the past decade or so. Quality systems such as statistical...
