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Keywords: Civil service
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Journal Articles
Benchmarking: An International Journal (2008) 15 (6): 677–692.
Published: 24 October 2008
... to reflect the special circumstances of Civil Service. Each perspective is assigned a number of key performance indicators, which are ranked in a Linker scale, in order to create rankings for each perspective. Then the rankings of each perspective are averaged in order to create a unique final ranking, which...
