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Keywords: Coffee
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Journal Articles
Benchmarking: An International Journal (2009) 16 (6): 741–753.
Published: 23 October 2009
...Seong‐Jong Joo; Philipp A. Stoeberl; Kristin Fitzer Purpose The purpose of this paper is to measure and benchmark the retail operations of selected coffee stores owned by a specialty coffee company. Design/methodology/approach Data envelopment analysis is used for benchmarking the performance...
