Keywords: Computers
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Journal Articles
Benchmarking for Quality Management & Technology (1996) 3 (2): 68–84.
Published: 01 June 1996
...Myron I. Peskin; James J. Hart Much has been written about quality in manufacturing environments, less has been written about quality in service environments, and little, if anything, has been written about quality in the specific computer systems development environment. Explores quality...

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