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Keywords: Consumer
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Journal Articles
Benchmarking: An International Journal (2023) 30 (9): 3674–3698.
Published: 01 November 2022
...Prateek Khanna; Reetika Sehgal; Mayank Malviya; Ashish Mohan Dubey Purpose The COVID-19 pandemic has transformed consumer buying behavior across the world. COVID-19 crisis brought a behavioral change in consumers' attitudes toward health, financial and social well-being. The current research work...
Journal Articles
Benchmarking: An International Journal (2022) 29 (10): 3057–3078.
Published: 17 December 2021
... Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only COVID-19 Retail supply chains Demand Logistics Consumer Retailer Case study COVID-19 pandemic has exposed plenty of gaps in retailers' ability to mitigate imbalances in their supply chains. Most...
Journal Articles
Benchmarking: An International Journal (2019) 26 (1): 19–47.
Published: 31 December 2018
... consumer perceptions. The second phase was designed to test and validate the model through cause–effect statistical analysis underpinned by theoretical explanations through an empirical study. Findings Through an empirical study of benchmarking perceptions of people from 15 different countries...
