Keywords: Continuous improvement
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Benchmarking: An International Journal (2023) 30 (7): 2377–2407.
Published: 17 June 2022
... management Continuous improvement Metrics In the years since Camp (1989) introduced the concept of benchmarking to mainstream business based on the Xerox manufacturing model, benchmarking has become a widely used tool for performance management and continual improvement across sectors (Yasin...
Journal Articles
Journal Articles
Benchmarking: An International Journal (2020) 27 (4): 1533–1550.
Published: 05 March 2020
... Benchmarking Quality Balanced scorecard Continuous improvement Benchmarking performance can be a powerful tool in management. It can provide identification and understanding of strengths and weaknesses, improve processes, and lead to establishing priorities and realistic targets. However...
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Journal Articles
Journal Articles
Benchmarking: An International Journal (2017) 24 (1): 163–183.
Published: 06 February 2017
... Limited 2017 Emerald Publishing Limited Licensed re-use rights only Quality improvement Operations management Decision support systems Critical success factors Continuous improvement Production management The objective of an organization is to deliver goods or services in order...
Journal Articles
Benchmarking: An International Journal (2016) 23 (7): 1677–1696.
Published: 03 October 2016
... Benchmarking Barriers Continuous improvement Nigeria Qualitative analysis Facilities management Nvivo 10 software Benchmarking according to Anand and Kodali (2008) involves continuous analysis and comparison of strategies, functions, processes, products or services, performances, etc., within...
Journal Articles
Benchmarking: An International Journal (2016) 23 (7): 2061–2079.
Published: 03 October 2016
... Licensed re-use rights only Service operations Continuous improvement Benchmark Technological innovation Website Tourism management In 2014 tourism accounted for 9 per cent of global gross domestic product, and 6 per cent of the worlds’ exports (World Tourism Organisation, 2015...
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Journal Articles
Journal Articles
Benchmarking: An International Journal (2015) 22 (1): 75–119.
Published: 02 February 2015
...Jagdeep Singh; Harwinder Singh Purpose – The purpose of this paper is to provide an overview of the history and existing research on continuous improvement (CI). Design/methodology/approach – Extensive review of the literature. Findings – This paper provides an overview of CI, its...
Journal Articles
Benchmarking: An International Journal (2015) 22 (1): 56–74.
Published: 02 February 2015
... institutions (HEIs). The developed framework can help determine priority improvement needs aligned with the strategic priorities of the HEI. Originality/value – Since continual improvement is an essential element of all quality initiatives, the framework provides a starting point for benchmarking as well...
Journal Articles
Benchmarking: An International Journal (2014) 21 (5): 835–850.
Published: 29 July 2014
... the PMapping tool is found to be an effective way of focusing attention upon the environmental impact of activities within processes. Combining “green and lean” is also an approach that cements environmental issues into an organisation's continuous improvement efforts and can assist in it becoming part of its...
Journal Articles
Benchmarking: An International Journal (2014) 21 (4): 651–664.
Published: 01 July 2014
...Braden R. Kattman Purpose – The specific problem this research addresses is whether cultural differences, national or organizational, impact how effectively the continuous improvement process is received within the supply chain in order to improve supplier performance. The paper aims to discuss...
Journal Articles
Benchmarking: An International Journal (2014) 21 (3): 386–411.
Published: 29 April 2014
... of hypothetical divergent supply chain structures. Performance measurement Supply chain management Operations management Continuous improvement Agility Supply chain management (SCM) is the coordination and management of a complex network of activities involved in delivering a finished product...
Journal Articles
Benchmarking: An International Journal (2007) 14 (2): 186–201.
Published: 17 April 2007
... that electric‐electronic firms have the ability to compare their technical quality and financial performance to other businesses in the same industry. They are also using these comparisons as quality indicators for continuously improvement. Factor 3: strategic planning. The third factor is related...
Journal Articles
Benchmarking: An International Journal (2006) 13 (3): 252–271.
Published: 01 May 2006
...Jaideep G. Motwani; Victor E. Sower; Mahmoud M. Nourayi Purpose The aim of this study is to demonstrate suitability of the continuous improvement framework and use of benchmarking method in the context of sports. Design/methodology/approach This study uses non‐financial performance measures...

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