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Keywords: Corporate social responsibility
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Journal Articles
Exploring the impact of diversity, equity and inclusion on ESG performance: evidence from Indian organizations
Available to Purchase
Benchmarking: An International Journal 1–36.
Published: 11 September 2025
..., the role of DEI in shaping ESG outcomes remains insufficiently theorized and empirically tested. Diversity, equity and inclusion (DEI) Corporate social responsibility Environmental, social and governance (ESG) Indian firms Sustainability Content analysis © Emerald Publishing Limited 2025...
Journal Articles
Do corporate social responsibility drive sustainable purchase intention? An empirical study in emerging economy
Available to Purchase
Benchmarking: An International Journal (2025) 32 (3): 1141–1172.
Published: 12 March 2024
...Thanh Tiep Le; Tien Le Thi Cam; Nhan Nguyen Thi; Vi Le Ngoc Phuong Purpose The purpose of the research is to investigate whether corporate social responsibility awareness (pCSR), environmental concerns (EC) and consumer environmental knowledge (CK) will have an impact on sustainable purchase...
Journal Articles
A descriptive statistical analysis of enablers for integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS) in Indian manufacturing industries
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Benchmarking: An International Journal (2024) 31 (3): 824–865.
Published: 31 March 2023
... management commitment, sustainable reconfigurable manufacturing system, organization resources for 6 Rs, customers' and stakeholders' involvement, corporate social responsibility (CSR), customers and stakeholders-focused strategic alliances, dynamic manufacturing strategies, use of information...
Journal Articles
The boosting of the total quality management on corporate green growth in emerging markets: the mediating roles of corporate social responsibility and customer loyalty
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Benchmarking: An International Journal (2023) 30 (9): 3554–3589.
Published: 01 November 2022
...Thanh Tiep Le Purpose The primary purpose of this research is to examine how total quality management (TQM) boosts corporate green growth (CGG) with the involvement of corporate social responsibility (CSR) and customer loyalty (CL) as mediators in the relationship between TQM and CGG for small...
Journal Articles
Sustainability practices in manufacturing companies: analysis of an emerging economy
Available to PurchaseIzabela Simon Rampasso, Osvaldo Luiz Gonçalves Quelhas, Gilberto Miller Devós Ganga, Milena Pavan Serafim, Victor Gomes Simão, Luiz Felipe M. Costa, Rosley Anholon
Benchmarking: An International Journal (2023) 30 (9): 3382–3407.
Published: 06 September 2022
... et al., 2020 ; Narayanan et al., 2019). Analysing the impact of environmental corporate social responsibility on Taiwanese manufacturing companies, Chuang and Huang (2018) verified that green information technology capital (human, structural and relational) is positively...
Journal Articles
A descriptive statistical analysis of barriers to the adoption of integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS) in Indian manufacturing industries
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Benchmarking: An International Journal (2023) 30 (8): 2705–2733.
Published: 08 July 2022
... Limited Licensed re-use rights only Integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS) ISGLSAMS barriers Industrial ecology Operational Market Sustainable performance Corporate social responsibility The scarcity of resources, ecological imbalance...
Journal Articles
Do sustainability committee characteristics affect CSR performance? Evidence from India
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Benchmarking: An International Journal (2023) 30 (2): 628–652.
Published: 12 April 2022
...Anis Jarboui; Nada Dammak Ben Hlima; Dhouha Bouaziz Purpose This study aimed to investigate the effect of sustainability committee (SC) characteristics (size, independence, the number of meetings, and expertise) on corporate social responsibility (CSR) performance in the Indian context. Design...
Journal Articles
The effect of total quality management-enabling factors on corporate social responsibility and business performance: evidence from Vietnamese coffee firms
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Benchmarking: An International Journal (2021) 28 (4): 1296–1318.
Published: 27 November 2020
...Manh-Hoang Do; Yung-Fu Huang; Thi-Nga Do Purpose This article aims to evaluate total quality management (TQM)-enabling factors' impact on corporate social responsibility (CSR) activities and business performance through evidence from Vietnamese coffee firms. Design/methodology/approach Based...
Journal Articles
The effect of corporate social responsibility performance on financial performance: the case of food industry
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Benchmarking: An International Journal (2020) 27 (10): 2701–2720.
Published: 28 August 2020
...Xanthi Partalidou; Eleni Zafeiriou; Grigoris Giannarakis; Nikolaos Sariannidis Purpose The present study examines the impact of the different dimensions of corporate social responsibility (CSR) performance on the financial performance of food companies. Design/methodology/approach As proxies...
Journal Articles
Corporate social responsibility and corporate citizenship in sustainable supply chain: a structured literature review
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Benchmarking: An International Journal (2020) 27 (6): 1799–1841.
Published: 01 June 2020
...Mohammadreza Akbari; Robert McClelland Purpose The purpose of this research is to provide a systematic insight into corporate social responsibility (CSR) and corporate citizenship (CC) in supply chain development, by analyzing the current literature, contemporary concepts, data and gaps for future...
Journal Articles
Effect of board- and firm-level characteristics on the product responsibility ratings of firms from emerging markets
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Benchmarking: An International Journal (2020) 27 (4): 1433–1454.
Published: 21 February 2020
...) is an important indicator of corporate social responsibility (CSR) and sustainability management. This study examines the relationship between the board- and firm-level characteristics and the PR ratings of firms. Design/methodology/approach A temporal design with a lag of one year for a sample of 403 firms...
Journal Articles
Social and financial aid for disaster relief operations using CSR and crowdfunding: Moderating effect of information quality
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Benchmarking: An International Journal (2020) 27 (2): 732–759.
Published: 25 October 2019
...Abhishek Behl; Pankaj Dutta Purpose The purpose of this paper is to understand the interlinkages between corporate social responsibility (CSR) and crowdfunding in the context of disaster relief operations (DRO). It intends to explore how information quality moderates the relationship of CSR...
Journal Articles
Top management commitment, corporate social responsibility and green human resource management: A Malaysian study
Available to PurchaseM.-Y. Yusliza, Nurul Aimi Norazmi, Charbel José Chiappetta Jabbour, Yudi Fernando, Olawole Fawehinmi, Bruno Michel Roman Pais Seles
Benchmarking: An International Journal (2019) 26 (6): 2051–2078.
Published: 10 June 2019
...M.-Y. Yusliza; Nurul Aimi Norazmi; Charbel José Chiappetta Jabbour; Yudi Fernando; Olawole Fawehinmi; Bruno Michel Roman Pais Seles Purpose The purpose of this paper is to analyse the relationship between top management commitment, corporate social responsibility (CSR) and green human resource...
Journal Articles
Antecedents, mediators and consequences of sustainable operations: A framework for analysis of the manufacturing industry
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Benchmarking: An International Journal (2020) 27 (7): 2189–2212.
Published: 28 January 2019
... rights only Sustainable operations Organizational performance Innovativeness Environmental sustainability Knowledge management Corporate social responsibility Productivity Dynamic capabilities Sustainable competitive advantage Innovation drivers Market drivers Cleaner production...
Journal Articles
Total quality and socially responsible management (TQSR-M): An integrated conceptual framework
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Benchmarking: An International Journal (2018) 25 (8): 2566–2588.
Published: 29 November 2018
...Muhammad Adnan Khurshid; Muslim Amin; Wan Khairuzzaman Wan Ismail Purpose The purpose of this paper is to develop an integrated conceptual framework of total quality management and corporate social responsibility. Design/methodology/approach This study is based on stakeholder theory, which...
Journal Articles
Influence of bank’s corporate social responsibility (CSR) initiatives on consumer attitude and satisfaction in India
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Benchmarking: An International Journal (2018) 25 (5): 1429–1446.
Published: 02 July 2018
...Ratna Achuta Paluri; Saloni Mehra Purpose Research on corporate social responsibility (CSR) activities and consumer perception of CSR activities is increasing over the recent past. The purpose of this paper is to gain an understanding of the consumer perceptions of CSR activities of banks in India...
Journal Articles
Modeling the CSR barriers in manufacturing industries
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Benchmarking: An International Journal (2017) 24 (7): 1871–1890.
Published: 02 October 2017
... using an interpretive structural modeling (ISM) approach to analyze the interaction among different barriers for corporate social responsibility (CSR) implementation in manufacturing companies in the Indian context. Findings In the present study, ten CSR implementation barriers were identified...
Journal Articles
Benchmarking tool for improved corporate social responsibility in purchasing
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Benchmarking: An International Journal (2010) 17 (3): 340–362.
Published: 01 June 2010
...Maria Björklund Purpose The purpose of this paper is to develop a benchmark tool that can be applied to improve corporate social responsibility (CSR) in purchasing. The tool has been tested on two companies that illustrate how the benchmarking tool can be applied. Design/methodology/approach...
