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Keywords: Customer-oriented performance
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Journal Articles
Benchmarking: An International Journal (2020) 27 (5): 1793–1813.
Published: 13 April 2020
... and medium enterprises (SMEs). Grounded in the resource-based view and social capital frameworks, the study examines the relationship between social network relationship, supply chain resilience and customer oriented performance. Design/methodology/approach The study develops and empirically tests...
