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Keywords: DQA
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Journal Articles
Benchmarking: An International Journal (2017) 24 (3): 716–734.
Published: 03 April 2017
... excellence approach. Design/methodology/approach This research used a qualitative approach to study award-winning organizations. Initially, secondary data were gathered from the Office of Department of Economic Development which is responsible for the administration of the Dubai Quality Award (DQA). Data...
