...Teng Teng; Min Zhang; Christos Tsinopoulos Purpose This study investigates how supplier collaboration and customer collaboration influence service operations flexibility and how digital technology strengthens these relationships. Drawing on the dynamic capabilities view (DCV), supplier...

...Asjad Shahzad; Milé Terziovski; Maqsood Ahmad Sandhu Purpose This study aims to examine the relationship between project management practices (PMPs) and engineering, procurement and construction project performance while testing the effectiveness of digital technology (DT) as a moderating variable...

...Prabakaran Yogeswaran; Sachin Modgil; Rohit Kumar Singh Purpose This study explores the strategic integration of digital technologies in pharmaceutical sourcing to enhance operational excellence. It investigates how digital sourcing, empowered by digital technologies, develops traceability...

...Aishwarya Dash; S.P. Sarmah; Manoj Kumar Tiwari; Sarat Kumar Jena Purpose Currently, digital technology has been proposed as a new archetype for developing an effective traceability system in the perishable food supply chain (FSC). Implementation of such a system needs significant investment...

... 10 2020 15 01 2021 21 01 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Digital supply chain Digital technology Disruptive technology Connectivity Interaction Resilience Blockchain The connectivity...

... Services industries Mix mapping Digital technology Broadband networks Technology Roadmapping (TRM) which is getting broad attention in technology industry is a technique that helps organizations to do strategic planning and align technology with business objectives. This paper presents creation...