Keywords: Dynamics
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Journal Articles
Benchmarking: An International Journal (2003) 10 (5): 490–498.
Published: 01 October 2003
... of the policy in achieving desired performances. Incorporating benchmarking techniques into the developed dynamic framework can identify the gaps in performance and a feedback mechanism to develop effective policies for closing the gaps. In this paper benchmarking is utilized as an indicator and a change agent...

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