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Keywords: E‐government
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Journal Articles
Benchmarking: An International Journal (2013) 20 (4): 512–536.
Published: 05 July 2013
... and communication technologies (ICT) in delivering valuable e‐government services through the internet. Design/methodology/approach This study tests the hypotheses of e‐government effectiveness using Balanced Scorecard technique by incorporating qualitative measures within a quantitative research methodology...
