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Keywords: E‐government performance evaluation
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Journal Articles
Benchmarking: An International Journal (2013) 20 (4): 512–536.
Published: 05 July 2013
... the achievement of the strategic goals of an organisation (Punniyamoorthy and Murali, 2008). However, there is a lack of literature reporting on its application in e‐government performance evaluation. In this paper, we examine the BSC as a technique to evaluate and estimate the performance of Jordan E...
