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Keywords: Educational institutions
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Journal Articles
Benchmarking: An International Journal (2012) 19 (2): 177–192.
Published: 06 April 2012
... understanding of TQM concepts and their impact on performance measures in engineering education in India. Shivakumar Burli can be contacted at: sbburli@bvb.edu © Emerald Group Publishing Limited 2012 India Educational institutions Higher education Total quality management ISO 9000 series...
