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Keywords: Employee service innovative behaviour (ESIB)
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Journal Articles
Knowledge-based HRM practices as an antecedent to service innovative behavior: A multilevel study
Available to Purchase
Benchmarking: An International Journal (2020) 27 (1): 41–58.
Published: 12 September 2019
... Emerald Publishing Limited Licensed re-use rights only Strategic human resource management (SHRM) Employee service innovative behaviour (ESIB) Human capital (HC) Knowledge-based HRM practices (KHRM) Businesses today have become highly competitive and are under constant pressure...
