...Namish Mehta; Nilesh Diwakar; Rajeev Arya Purpose The purpose of this paper is to provide a framework for designing a multiple performance measurement tool for evaluating, comparing and benchmarking the working of engineering educational institutes in a group based on total quality management (TQM...

... The main limitation is related to the notion of causality. The study has considered perception data for the predictive analysis. Practical implications The paper unfolds ten important TQM factors that need attention from education administrators to manage quality in engineering education. The six...