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Keywords: Environmental uncertainty (EU)
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Journal Articles
Benchmarking: An International Journal (2018) 25 (9): 3459–3478.
Published: 29 November 2018
...) as a mediator between the two and the role of environmental uncertainty (EU) in moderating the relation between SHRP and KMC. Design/methodology/approach Data were collected through survey method from the employees and managers of the tourist hotels in Jharkhand, India. Furthermore, 368 customer contact...

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