Keywords: FMCG
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Journal Articles
Benchmarking: An International Journal (2020) 27 (4): 1369–1398.
Published: 27 February 2020
... and seeking ways to counter it. Accordingly, this paper aims to investigate the employee performance through assessing organizational citizenship behaviour (OCB) among the shop floor employees of the fast-moving consumer goods (FMCG) industry where a high-performance work system (HPWS) has been implemented...

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