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Keywords: Generics
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Journal Articles
Journal Articles
Benchmarking: An International Journal (2002) 9 (1): 7–27.
Published: 01 March 2002
...Rodney McAdam; Michael Kelly Aims to carry out generic benchmarking within a group of SMEs involved in applying the business excellence model as part of TQM improvement initiatives. Examines how generic benchmarking enables business excellence to be developed in the organisations. A lot of existing...

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