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Keywords: Healthcare services
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Journal Articles
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Available to Purchase
Benchmarking: An International Journal (2023) 30 (5): 1649–1671.
Published: 14 June 2022
...@shahroodut.ac.ir 14 07 2021 15 12 2021 05 03 2022 20 04 2022 15 05 2022 22 05 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Quality function deployment (QFD) Healthcare services Radiology centres SERVQUAL Patients...
Journal Articles
Modelling the factors affecting Indian medical tourism sector using interpretive structural modeling
Available to Purchase
Benchmarking: An International Journal (2018) 25 (5): 1461–1479.
Published: 02 July 2018
...Vineet Jain; Puneeta Ajmera Purpose Medical tourism encourages the traveling of patients, expert healthcare professionals and promotes cross-border trade in healthcare services. The Indian medical tourism sector is facing new challenges as well as certain ethical and legal issues because...
