... Design and Build (D&B) project participants of the Hong Kong construction industry via ordinary postal mail. In addition, a project success equation is formulated from the principal components analysis. Findings D&B project participants suggests that time, cost, quality and functionality...

...) success. Design/methodology/approach It is based on a sample of 96 firms operating in an Asian (Hong Kong) setting. Non‐parametric statistical tests are conducted on the sample. Findings It has found that the extent of BPI is positively related to ERP success, and senior management support of BPI...

... of taking the required data, and the focal point on collecting information. Moreover, findings from the study have to be revised every two years. Originality/value By applying PMS in one of the leading airlines in Hong Kong, suppliers' deficiencies in the logistics performance are identified easily...

...Qiping Shen; Heng Li; Liyin Shen; Derek Drew; Jacky Chung This paper introduces the findings of a recent benchmarking study on the use of information technology (IT) among quantity surveying (QS) companies in Hong Kong. The study was conducted through a questionnaire survey among 15 QS companies...

... service provider – Cable & Wireless HKT based in Hong Kong. By comparing the service provisioning and fault handling processes with two best‐in‐class companies, the collected data was manipulated in order to position the current performance gaps and project the future performance level. The results...

... are identified and include implementation costs, inadequate resources, and insufficient external assistance. Thus, SMEs require a more cost‐effective and well‐planned ISO implementation process. Based on case study material from ten companies, located in Hong Kong, the activities involved in obtaining ISO 9000...