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Keywords: Hospital
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Journal Articles
Benchmarking: An International Journal (2021) 28 (7): 2202–2215.
Published: 10 February 2021
...Bayram Şahin; Gülnur İlgün; Seda Sönmez Purpose This study aims to identify the efficiency scores of hospitals affiliated to the Ministry of Health in Turkey between the years of 2010–2015 at provincial level and to reveal the factors that affect the efficiency scores. Design/methodology...
Journal Articles
Benchmarking: An International Journal (2019) 26 (2): 590–613.
Published: 17 January 2019
...Swapnarag Swain Purpose The purpose of this paper is to compare perceived service quality of public/government and private medical college hospitals. Design/methodology/approach This study adopts a descriptive, cross-sectional and research design. The research sample includes 340 in patients...
