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Keywords: Hospitality
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Journal Articles
Benchmarking: An International Journal (2025) 32 (4): 1360–1386.
Published: 01 April 2024
...Srikant Gupta; Pooja S. Kushwaha; Usha Badhera; Rajesh Kumar Singh Purpose This study aims to explore the challenges faced by the tourism and hospitality industry following the COVID-19 pandemic and to propose effective strategies for recovery and resilience of this sector. Design/methodology...
Journal Articles
Benchmarking: An International Journal (2023) 30 (10): 3982–4013.
Published: 02 December 2022
...Rajat Kumar Behera; Pradip Kumar Bala; Prabin Kumar Panigrahi; Nripendra P. Rana Purpose Coronavirus disease (COVID-19) was declared as a pandemic since COVID-19's widespread outbreak and the hospitality industry has been the hardest hit due to lockdown. Consequently, hospitality workers...
