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1-7 of 7
Keywords: House of quality
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Journal Articles
Benchmarking: An International Journal (2018) 25 (8): 3276–3295.
Published: 29 November 2018
... the Saudi Arabia and one from Oman). The house of quality tool, including technical benchmarking, was applied as part of the quality function deployment (QFD) approach to identify customer requirements, translate them to technical requirements and develop a strategic plan for improving the quality of m...
Journal Articles
Benchmarking: An International Journal (2018) 25 (2): 660–676.
Published: 05 March 2018
...Arash Shahin†; Marzieh Rezaei† Purpose The purpose of this paper is to prioritize lean production (LP) and agile production (AP) factors based on costs of quality (COQ). Design/methodology/approach After literature review, two separated houses of quality (HoQ) have been developed. By the first...
Journal Articles
Benchmarking: An International Journal (2018) 25 (2): 450–470.
Published: 05 March 2018
... by using QFD. Sanjaykumar R. Gangurde can be contacted at: gangurdesanjay@rediffmail.com 26 08 2016 24 01 2017 19 02 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Benchmark House of quality Kano model Quality function...
Journal Articles
Benchmarking: An International Journal (2018) 25 (1): 201–234.
Published: 05 February 2018
... are then identified by ranking the KPIs according to their importance in achieving organizational strategic objectives using the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). In the second step, three houses of quality (HOQs) are constructed sequentially to identify and rank the main...
Journal Articles
Benchmarking: An International Journal (2011) 18 (2): 261–281.
Published: 12 April 2011
... Emerald Group Publishing Limited 2011 Analytical hierarchy process House of quality Quality function deployment Performance management Globalisation and liberalisation create a need for having a manufacturing management system to estimate the performance of the manufacturing industry...
Journal Articles
Benchmarking: An International Journal (2000) 7 (1): 8–20.
Published: 01 March 2000
... such as fuzzy logic, artificial neural networks, and the Taguchi method can be combined with QFD to resolve some of its drawbacks, and proposes a synergy between QFD and the three methods and techniques reviewed. © MCB UP Limited 2000 Quality function deployment House of quality Fuzzy logic Neural...
Journal Articles
Benchmarking for Quality Management & Technology (1994) 1 (1): 25–37.
Published: 01 April 1994
... as a result of customer feedback. The conundrum is how to incorporate the voice of the customer into a specific link in the chain in order to improve overall efficiency and effectiveness. © MCB UP Limited 1994 Customer satisfaction Customer surveys House of quality Manufacturing Performance...
