..., organizational learning, and standardization. In terms of limitations, the authors examined the process of decoupling from a micro perspective in Bulgaria only. Noncompliance with international standards such as the ISO 9000 may exhibit specific regional or national characteristics. Practical implications...

...David Cook; Weiyong Zhang Purpose The purpose of this paper is to explore two explanations for the Baldrige Award’s decline. The management fashion literature suggests that it is a waning management fad, and the marketing choice literature suggests the likely presence of an ISO 9000 substitution...

...Fuzi M. Abusa; Peter Gibson Purpose The purpose of this paper is to investigate the extent of total quality management (TQM) implementation in Libyan manufacturing companies (LMCs), and evaluates the impact of ISO 9000, and company size on its implementation. Design/methodology/approach...

...M. Sadiq Sohail; Teo Boon Hoong This paper examines and compares the total quality management (TQM) practices and organizational performances of small to medium enterprises (SMEs) with and without ISO 9000 certification in Malaysia. A quality measurement framework is developed for this paper based...

... methodology employed in the network. Details are given of what was experienced throughout the meetings held, and of the actions undertaken. Finally, the results achieved are presented. Benchmarking Quality assurance Quality management ISO 9000 Spain This article aims to show a benchmarking...

...V. Lo; P. Humphreys ISO 9000 certification is one of the most prevalent quality assurance systems in the world. Despite its popularity, there is considerable confusion and frustration surrounding its implementation in small to medium‐sized enterprises. Major obstacles to ISO 9000 registration...

...Robin Mann; Michael Voss Presents an innovative approach used by one company to integrate its ISO 9000‐certified management system with a recognised TQM framework (the Baldrige model). The company concerned developed its ISO 9000 system to address all elements of the Baldrige criteria...

...V. Jovanovic; D. Shoemaker The quality framework necessary to achieve compliance with the ISO 9000 series of standards is to say the least abstract. It is this very generality which allows ISO 9000 to play the role of the universal quality standard. Aims to help practitioners relate their software...

... and philosophies. The comparisons of the survey results among the three countries show that Mexican companies generally are doing better than Indian and Chinese companies in terms of quality performance, quality improvement efforts,application of the ISO 9000 certifications, and adoption of the“quality is free...

...Sabit Adanur; Brian Allen Investigated the effects of ISO 9000 standards on the US textile industry through an industry survey. Examined the relationship between product quality and ISO standards. Provides results on the effects of ISO 9000 on the textile industry, especially on product quality...