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Keywords: International standards
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Journal Articles
ISO/IEC 15504 measurement applied to COBIT process maturity
Available to Purchase
Benchmarking: An International Journal (2012) 19 (2): 159–176.
Published: 06 April 2012
... of “achievement results”, there is no obligation to record (intermediate) ratings for each achievement result. To assist assessors, generic practices are defined in each assessment model that provide further detail for each process attribute achievement result. International standards Information...
Journal Articles
Benchmarking environmental performance: five leading steel mills in India
Available to Purchase
Benchmarking: An International Journal (2010) 17 (3): 378–395.
Published: 01 June 2010
... 2010 Environmental management Benchmarking International standards Pollution control Steelmaking India Step II. The average weights for each item within a group over the m years for plant i can be calculated as follows: Equation 2 where, m...
Journal Articles
Benchmarking Quality Management Practices in India
Available to Purchase
Benchmarking for Quality Management & Technology (1994) 1 (2): 5–23.
Published: 01 August 1994
... quality practices in India with industrialized nations such as Japan, USA, Germany and Canada. Customer satisfaction Developing countries India International standards Manufacturing industry Product quality Quality management Surveys Training Several political and economic changes have...
