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Keywords: Interpretation
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Journal Articles
Benchmarking: An International Journal (2016) 23 (7): 1910–1921.
Published: 03 October 2016
... the validity of common interpretations of IT managerial control ratios. Findings This study explains that IT managerial control ratios are subject to numerous reliability and validity issues. The reliability issues arise from the inherent volatility of some of the variables used in these ratios...

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