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Keywords: Laboratory accreditation
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Journal Articles
Importance-performance analysis (IPA) for testing – and calibration – laboratories in India
Available to Purchase
Benchmarking: An International Journal (2018) 25 (4): 1232–1244.
Published: 08 May 2018
...Nagarajan Karthiyayini; C. Rajendran; Munusamy Kumaravel Purpose The purpose of this paper is to formulate the strategy for improving the laboratory practices to enhance customer satisfaction by analyzing the performance of critical factors of IS/ISO/IEC 17025 (2005) laboratory accreditation...
Journal Articles
Critical factors and performance indicators: accreditation of testing- and calibration-laboratories
Available to Purchase
Benchmarking: An International Journal (2017) 24 (7): 1814–1833.
Published: 02 October 2017
...Nagarajan Karthiyayini†; Chandrasekharan Rajendran† Purpose The purpose of this paper is to determine the critical factors (CRFs) of IS/ISO/IEC 17025:2005 laboratory accreditation and indicators of the performance (IOPs) in the testing/calibration laboratories. The impact of accreditation...
