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Keywords: Long‐term care
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Journal Articles
Identifying and studying “best‐performing” services: An application of DEA to long‐term care
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Benchmarking: An International Journal (2006) 13 (3): 232–251.
Published: 01 May 2006
...Jaideep G. Motwani; Victor E. Sower; Jo Ann M. Duffy; James A. Fitzsimmons; Nikhil Jain Purpose One of the fastest growing service industries is long‐term care. Identifying the best performers in the industry in terms of service productivity is difficult because there is no single summary measure...
