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Keywords: National Health Service
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Journal Articles
Benchmarking in UK health: a gap between policy and practice?
Available to Purchase
Benchmarking: An International Journal (2005) 12 (5): 419–435.
Published: 01 October 2005
...Graham Francis; Stewart Lawrence; Deryl Northcott; Sue Llewellyn Purpose This paper aims to bring greater clarity to the debate on the merits (or demerits) of relative performance evaluation through a broad assessment of current UK National Health Service (NHS) benchmarking. It seeks to examine...
Journal Articles
Essence of Care benchmarking: putting it into practice
Available to Purchase
Benchmarking: An International Journal (2005) 12 (5): 467–481.
Published: 01 October 2005
...Graham Francis; Stewart Lawrence; Liz Matykiewicz; Dave Ashton Purpose The purpose of this paper is to introduce Essence of Care, a benchmarking tool for health care practitioners and an integral part of the UK National Health Service (NHS) Clinical Governance agenda. It focuses on how one NHS...
Journal Articles
Benchmarking in health services
Available to Purchase
Benchmarking: An International Journal (2005) 12 (4): 293–309.
Published: 01 August 2005
... factors but also individual and external factors of change for BM. Benchmarking National Health Service Performance measures Organizational change United Kingdom The second framework of the research was the EFQM Model. The model was used in bringing BM principles to the theoretical model...
