Keywords: Operational research
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Journal Articles
Benchmarking for Quality Management & Technology (1998) 5 (2): 101–125.
Published: 01 June 1998
.... a diagnosis of major malfunctions of the enterprise, 2. an observation of the corrective actions. © MCB UP Limited 1998 Benchmarking Improvement Operational research Performance Today, it is essential for enterprises but particularly for small and medium sized enterprises (SMEs...

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