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1-4 of 4
Keywords: Organizational development
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Journal Articles
Fragmenting the function‐process interface: The role of process benchmarking
Available to Purchase
Benchmarking: An International Journal (2001) 8 (4): 332–349.
Published: 01 October 2001
...‐process development. The findings indicated that process benchmarking was a key element throughout this development and that the approach taken to benchmarking also changed throughout. © MCB UP Limited 2001 Business process re‐engineering Benchmarking Organizational development...
Journal Articles
Building benchmarking competence through knowledge management capability ‐ An empirical study of the Kuwaiti context
Available to Purchase
Benchmarking: An International Journal (2001) 8 (1): 70–80.
Published: 01 March 2001
... from taking everything they know with them when they leave, could prove twice as profitable. The American Society for Training and Development (ASTD) (1999) shows in its report that KM initiatives tend to fall into one of several categories, including: Knowledge management Organizational...
Journal Articles
The implementation of total quality management into public sector agencies: a case study of the Tennessee Valley Authority
Available to Purchase
Benchmarking for Quality Management & Technology (1996) 3 (1): 50–64.
Published: 01 March 1996
... and other business industries. © MCB UP Limited 1996 Government agencies Organizational development Public sector Total quality management USA North America has been a major contributor to new ideas and fundamental business practices through the decades. Around the 1920s, the USA...
Journal Articles
Benchmarking on total quality management adoption: a positioning model
Available to Purchase
Benchmarking for Quality Management & Technology (1996) 3 (1): 28–37.
Published: 01 March 1996
... the characteristics of type 5 organizations as the benchmark. The main focus of the advice is to develop strategies and actions to increase the pace of improvement. © MCB UP Limited 1996 Baldrige Award European Foundation for Quality Management Organizational development Total quality management...
