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Keywords: Organizational processes
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Journal Articles
Benchmarking: An International Journal (2012) 19 (3): 412–430.
Published: 25 May 2012
... will follow the case studies and conclude the paper. © Emerald Group Publishing Limited 2012 Communication management Workplace Business performance Working practices Organizational processes Visual Business improvement The visual workplace is not a new concept in industry...
Journal Articles
Benchmarking: An International Journal (2012) 19 (2): 159–176.
Published: 06 April 2012
... technology COBIT 4.1 ISO/IEC 15504 Organizational processes Process capability Process maturity The assessment of COBIT process maturity levels (ITGI, 2007) for a COBIT process is fraught with many problems regarding the objectivity of the end result. The COBIT concerns associated...
Journal Articles
Benchmarking: An International Journal (2008) 15 (2): 137–147.
Published: 11 April 2008
... Limited 2008 Activity based costs Benchmarking Insurance Organizational processes The purpose of this paper is to show how a benchmarking partnership among major insurers has facilitated the evaluation of effectiveness in processes and cost structures of general insurance. The results...

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