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Keywords: Organizational processes
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Journal Articles
Benchmarking: An International Journal (2012) 19 (3): 412–430.
Published: 25 May 2012
... and performance? RQ2. Has process maturity been improved? Is it visually demonstrated? Communication management Workplace Business performance Working practices Organizational processes Visual Business improvement Customers do not mind paying for value‐related activities. They do...
Journal Articles
Benchmarking: An International Journal (2012) 19 (2): 159–176.
Published: 06 April 2012
.... Alastair Walker can be contacted at: spi‐lab@mweb.co.za © Emerald Group Publishing Limited 2012 International standards Information technology COBIT 4.1 ISO/IEC 15504 Organizational processes Process capability Process maturity The assessment of COBIT process maturity levels (ITGI...
Journal Articles
Benchmarking: An International Journal (2008) 15 (2): 137–147.
Published: 11 April 2008
... are examined by Kellermanns and Islam (2004) . Activity based costs Benchmarking Insurance Organizational processes © Emerald Group Publishing Limited 2008 Sarath Delpachitra can be contacted at: delpac@usq.edu.au Tables II provides an analysis of the distribution of costs among...
