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Keywords: PDCA
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Journal Articles
Benchmarking: An International Journal (2022) 29 (9): 2952–2984.
Published: 02 December 2021
.../methodology/approach The NFPBE using the plan–do–check–act (PDCA) cycle is developed, re-enforcing key quality management aspects/areas including national quality awards, QMAF summary and national innovation programmes using a meta-analysis. Findings The operationalising of the NFPBE is enabled...
