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Keywords: Patient centricity
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Journal Articles
Benchmarking: An International Journal (2021) 28 (1): 106–130.
Published: 01 September 2020
... relationships (ERs), organizational orientation (OO) and knowledge exchange (KE) were identified as antecedents of ISCP, and patient centricity (PC) emerged as its consequence. This structural relationship was tested using partial least square structural equation modeling (PLS-SEM). Findings ERs, SCF, OO...
