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Keywords: Patients' satisfaction
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Journal Articles
Benchmarking: An International Journal (2025) 32 (10): 3851–3876.
Published: 20 November 2024
...-creation Patients' satisfaction Communication Healthcare Value co-creation focuses on the two-way collaboration between customers and service providers, which leads to value creation through meeting customers’ preferences and requirements (Xie et al., 2016). So far in the twenty-first...
