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Keywords: Predictive process
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Journal Articles
Benchmarking: An International Journal (2004) 11 (5): 465–483.
Published: 01 October 2004
..., they report on outcomes, the consequences of past actions (Kaplan and Norton, 2001). Benchmarking Performance measurement (quality) Predictive process This critique raises many issues of interest. A study of lead benchmarking will identify how flexible and agile are organizations and also what...
