... with SMEs' performance? Design/methodology/approach This paper proposed three innovation strategies (i.e. social, marketing and process innovations) influencing Malaysian SMEs' performance. There were 123 valid respondents from SMEs, and the data were analysed using a structural equation modelling...

..., flexibility and, in particular, time. Process innovations, since these enable improvements in competitive priorities, were also examined. General similarities were evident between the Turkish, other European, and US situations. However, certain elements of quality and time were not ranked as highly in Turkey...

... is developed. © MCB UP Limited 1998 Benchmarking Implementation Organizational change Process innovation When benchmarking was popularised with the introduction of the US and European quality awards it was adopted enthusiastically by organisations. Their early approach of “benchmark...

... and missions; and appropriately define the strategies needed to achieve organizational goals. None of these can be achieved without top management’s commitment and support. © Company 1994 Competitive benchmarking Green issues New technology Organizational change Process innovation Quality...