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Keywords: Public sector
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Journal Articles
Benchmarking: An International Journal 1–30.
Published: 08 April 2026
... on Control Theory and the Resource-Based View, this study examines how inventory management determinants influence organizational performance in public-sector healthcare facilities in a developing economy, thereby contributing to theory by clarifying the role of inventory management as a capability...
Journal Articles
Benchmarking: An International Journal (2022) 29 (3): 931–962.
Published: 28 June 2021
...Ibrahim Rawabdeh; Mazen Arafah; Mohannad Mousa Mustafa Purpose This study aims to validate the KAIIAE model in the public sector and analyse the interrelationships between Enablers and Results in the King Abdullah II Award for Excellence (KAIIAE) model to better understand the dynamic logic behind...
Journal Articles
Benchmarking: An International Journal (2013) 20 (6): 744–764.
Published: 21 October 2013
...Melpomeni A. Vakalopoulou; George Tsiotras; Katerina Gotzamani Purpose – The purpose of this paper is to stimulate interest in the use of the Common Assessment Framework (CAF), a self-evaluation quality tool for the public sector, to disseminate relevant experiences from CAF implementation...
Journal Articles
Benchmarking: An International Journal (2003) 10 (3): 261–286.
Published: 01 June 2003
...Hesham Magd; Adrienne Curry Given the emphasis in today's environment on customer focus, stakeholders’ interests, public‐sector organisational performance and other methods of assessment are employed to address issues in the new public management and prevailing managerialism in measurement...
Journal Articles
Benchmarking for Quality Management & Technology (1996) 3 (1): 50–64.
Published: 01 March 1996
... maintenance. Another problem facing TVA was the large amount of safety fines received from the Nuclear Regulatory Commission. Government agencies Organizational development Public sector Total quality management USA North America has been a major contributor to new ideas and fundamental...
