Keywords: Quality awards
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Journal Articles
Benchmarking: An International Journal (2022) 29 (9): 2952–2984.
Published: 02 December 2021
.../methodology/approach The NFPBE using the plan–do–check–act (PDCA) cycle is developed, re-enforcing key quality management aspects/areas including national quality awards, QMAF summary and national innovation programmes using a meta-analysis. Findings The operationalising of the NFPBE is enabled...
Journal Articles
Journal Articles
Benchmarking: An International Journal (2007) 14 (4): 429–454.
Published: 17 July 2007
... Quality awards In Europe, the UK, Germany, France and Italy are some of the countries that have taken a significant interest in adopting quality management systems. Although some evidence (Lascelles and Dale, 1988) observed a traditional approach to quality management among a sample of UK‐based...

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