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Keywords: Quality awards
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Journal Articles
Benchmarking: An International Journal (2022) 29 (9): 2952–2984.
Published: 02 December 2021
.../methodology/approach The NFPBE using the plan–do–check–act (PDCA) cycle is developed, re-enforcing key quality management aspects/areas including national quality awards, QMAF summary and national innovation programmes using a meta-analysis. Findings The operationalising of the NFPBE is enabled...
Journal Articles
Benchmarking: An International Journal (2008) 15 (1): 4–24.
Published: 29 February 2008
...Ibrahim A. Rawabdeh Purpose The purpose of this paper is to present the essence of the Jordan Quality Award (JoQA) that has been developed and implemented in Jordan. The award characteristics, framework, examination criteria, objectives, benefits and comparative assessment are described. The JoQA...
Journal Articles
Benchmarking: An International Journal (2007) 14 (4): 429–454.
Published: 17 July 2007
... be contacted at: e.soltani@kent.ac.uk © Emerald Group Publishing Limited 2007 Benchmarking Total quality management Quality awards Compared with the ISO 9000:1994, the basic tenets of quality remained the same, but the philosophy had shifted to the “Plan‐Do‐Check‐Act” improvement cycle...
